Alibaba.com is a platform run by the Chinese e-commerce company of the same name that focuses on overseas business customers.
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The platform is part of Alibaba’s fast-growing international business, which also sells directly to consumers overseas through sites such as AliExpress.
While consumers in China have long enjoyed delivery tracking and favorable return policies, small businesses buying from cross-border e-commerce platforms have not, due to the added complexity of international trade.
Alibaba.com’s new service aims to provide buyers with more…